Skip to main content

Special Report: ShopRite - Fair Lawn, NJ

ShopRite of Maple & Hemlock
Owner: Lawrence Inserra / Inserra Supermarket
Opened: June 16, 2023
Previous Tenants: Pathmark (1970s-2015)
Cooperative: Wakefern Food Corp.
Location: 22-00 Maple Ave, Fair Lawn, NJ
Photographed: June 16, 2023
Welcome, everybody, to the newest ShopRite! This store opened yesterday -- Friday, June 16, 2023 -- at 7 am replacing an older store just a little over half a mile to the southeast. The 70,000 square foot store is built partially into a former Pathmark, although the store was extensively changed (and mostly demolished) for ShopRite's opening. I was here around 11 am yesterday, so I was pretty early on the store's first day.
My assumption -- maybe more accurately, my hope -- is that the signage on this store is not finished. I have to assume a large ShopRite sign is going to go onto this part of the facade, but who knows -- as far as I know, the Wayne ShopRite has yet to receive any more signage than it had at the time of my visit. That store and this one are both owned by Inserra Supermarkets, one of the larger Wakefern members and the one with the most stores in the Bergen/Passaic county area.
While this store is not too different from Wayne, there is a new decor package inside. This store is not too different from Wayne in setup (although it's a mirror image), and about 10,000 square feet smaller, roughly 70,000 square feet compared to Wayne's 80,000.
We enter to the grand aisle on the left side of the store. Floral, a small cafe, and sushi are on the front wall, with prepared foods and deli on the left side wall and bakery at the back with produce in the middle of the grand aisle. Meat and seafood are on the back wall with dairy/frozen on the far right side of the store. Like Wayne, there's no pharmacy here.
As you can see from this wide-angle lens shot, the store is very spacious, which is good since the old one was so cramped. This is an enormous improvement over the old store, but I must say it didn't strike me as an exceptional store. A good one for sure, but the fresh departments all felt rather abbreviated and run-of-the-mill, even compared to a store like Wayne.
The produce department is very nicely set up, though, and the produce looked excellent. I guess that's to be expected, though, for opening day.
I assume this goes without saying, but there are no secondhand fixtures here. Everything we see is brand-new.
In the front, we have a very small cafe and a sushi station, and the rest of the prepared foods extend behind the sushi. The cafe feels like an afterthought, so I'm assuming they're not counting on a lot of use. (It's quite large in Wayne.) There's also not a whole lot of prepared foods here, beyond a small hot food bar and some grab-and-go sandwiches, plus sushi of course.
Here's a look at the prepared foods area. Nice, but again, somewhat minimal.
The deli is up next. I really like these fixtures, and the decor is quite attractive. But again we see limited fresh selections. There's no salad bar, for instance, and the olive bar is condensed down to just one endcap with pre-packaged selections...
Up on the front wall, we have the customer service counter and the dietitian's office, and as I mentioned, this store doesn't have a pharmacy. Inserra no longer has any pharmacies in their stores.
Going back to the rear of the store, we move on to the bakery department. The bakery was quite nice and, along with produce, maybe the best fresh department in the store. It's certainly better than, say, Stop & Shop's bakery departments but again, not outstanding.
But it is pretty extensive, and as I commented on in the post for Wayne, Inserra has greatly improved their bakery program in the last few years. This store's bakery is way better than some of the older Inserra stores, such as Hackensack or Columbia Park.
The seafood counter was very nice but again, small. Some of the more deluxe features going into newer Inserra stores, such as the extensive seafood counter at Wyckoff, are not present here and this is a fairly average seafood department.
The grocery aisles are also pretty standard, if very sleek and orderly. The selection, of course, is enormous. The only other notable thing to mention here is that, like many of the newer ShopRites, this store uses digital shelf tags.
You'll notice there's none of the traditional sale tags hanging down below the shelves here.
Heading back to the back wall, we move from seafood into the meat department. There's a small service butcher counter between frozen seafood and packaged meats, right behind the free samples. (I went to the store's grand opening and all I got was a little sample of sausage, a mozzarella stick, a sample of a protein bar, and a bottle of water. I was expecting big giveaways like free ShopRite or Inserra merch! I was grateful for the bottle of water, though. Stay hydrated, kids.)
The meat department did look quite nice and I would say that Inserra might run generally better meat departments than other Wakefern operators like Village.
Here's a look at the aisle markers. Notice something very important here which is also true around the store -- the ShopRite name appears almost nowhere inside the store. On every aisle marker and nearly every department sign, the store is referred to as Inserra Supermarkets Fair Lawn. This is something I've commented on before, in West Milford and others. Village is doing the same, too, even to the point that some of the labels for store-made items say VSM or Village Super Market rather than ShopRite of ___. This store, though, actually had bags that said Inserra Supermarkets instead of ShopRite, something I've never seen before. What do members get out of emphasizing their names over ShopRite? Is it mostly to emphasize that the stores are independently owned? Or is it more of an attempt to establish their own brand outside of the ShopRite name in case they ever go off on their own, like Supermarkets General did in 1968 (which later became Pathmark)?
I mean, it's unlikely Inserra or Village will split from Wakefern anytime in the near future, but I've wondered more than once why they especially promote their names so heavily in their stores compared to the ShopRite name.
Something I can't say I've ever seen before but I love -- check out this shelving for the cat food! Food in cans underneath, treats in bags hanging from pegs above! So much more organized than the usual mess of everything stuck on shelves.
And a beautiful HABA department with the lit shelving we've seen in all the newer Wakefern stores.
I do find this store rather bland, though, and even when there is an attempt to add some character like with these "doors" on the wall, it's very small and doesn't really add much.
Frozen foods are in the second-to-last aisle, as well as an alcove in the front.
Here's a look down the dairy aisle at the far right side of the store. There are 22 aisles total here.
Even every category marker says Inserra, not ShopRite...
Here's a look across the expansive front-end. Note the large number of self-checkouts and the multiple self-checkouts for larger orders.
And, of course, the traditional checkouts beyond that.
But once again, every directional sign in the store has the Inserra Supermarkets Fair Lawn logo on it, not anything to do with ShopRite.
And here's a look at the mural in the foyer before we head out, which is very attractive and again branded Inserra...
That's all for this ShopRite, and while I'm really glad I was here on Day 1 and I was impressed, I can't say I was blown away. Great center store, frozen, and dairy for sure, meat and produce were really good, bakery was good, but deli and prepared foods were really uninspiring. But the store is quite nice and a huge step up from both the Pathmark that closed here in 2015, and the old ShopRite not far away. Speaking of that, here's a quick update of what that store looks like following its closure! We have a few more quick updates tomorrow on The Independent Edition, so stay tuned!

Comments

  1. Can I just say how much I hate the digital shelf tags? They are so difficult to read and need to be much brighter.

    ReplyDelete
    Replies
    1. Okay, I'm with you here. I don't like them to read and can totally see in just a few years the digital displays burning out and being even harder to read if not broken entirely. How many times do you see a VMS on the highway with an unreadable message because half of it is burnt out?

      Delete
  2. Wow, what a beautiful store! I'm glad to see that the old, dilapidated Pathmark has been reused for another supermarket. The decor is absolutely stunning, as well.

    I do agree with Mike that the digital tags are really dark. The new Woolwich store (on my blog) has them, too, and to be honest I didn't even notice them until I was looking back at my photos because they're so dim. Amazon Fresh does have them beat there (although, that's probably the only thing Amazon Fresh does better than ShopRite, or really any store for that matter).

    ReplyDelete
    Replies
    1. It's definitely a major improvement over both the old Pathmark and the old ShopRite here. Also didn't realize you had posted the Woolwich ShopRite -- great store and you have a fantastic post! I would say that store is way better than this, just from those pictures. I don't particularly care for this decor but really like the decor in Woolwich. The specialty/fresh departments also look much more impressive in Woolwich than here in Fair Lawn.

      Delete
    2. Thank you! Woolwich does have some very impressive and expansive specialty departments. There was definitely a lot to choose from, and there was also a large seating area with fireplaces to eat at. To be honest, I like both decors, though I will say that Woolwich's does look nicer. Woolwich is an even more beautiful store in person than it is in my photos, and it's pretty huge, too.

      Delete
  3. Zachary, thanks very much for this special report. It is wonderful that we can all see photos from opening day.

    Below are some comments I would like to share:

    *I am not bothered by the digital price tags (that I have seen at some other ShopRites), although I prefer printed price tags.

    *By going to Newspapers.com, I was able to ascertain an opening date of April 23, 1975 for the Pathmark which used to operate at this address.

    *The history of ShopRite in Fair Lawn is quite interesting. On January 20, 1959, one of the chain's locations opened at the corner of Broadway and Plaza Road. This store appears to have closed sometime between August and October 1977. I believe the building is still standing and is currently home to "Broadway Adult Daycare & Medical Center."

    ShopRite opened a supermarket at 17-17 River Road on January 22, 1964. During the 1970s, a shopping center was built adjacent to the ShopRite. This particular ShopRite closed in June 1996. Due to regulatory issues, demolition on the old 17-17 River Road ShopRite was delayed. Although a new ShopRite was constructed and a Walgreens was also built, a portion of the old shopping center appears to still stand.

    The second ShopRite at 17-17 River Road (which closed a few days ago) opened on August 27, 1999. There were a number of strange things about that store, one of which was the fact that it was not connected to the surviving part of the shopping center that its predecessor was a part of. It is very hard to believe that the supermarket was maintained so poorly and was in such awful shape for a store that was not even 24 years old.

    *The decor in the brand new ShopRite of Fair Lawn is pleasing enough, but it does seem a bit on the generic side. It somewhat reminds me of the pleasing but generic decor of the new Shop Fresh Marketplace in Hackettstown which Zachary chronicled over on The Independent Edition. While this ShopRite has the better decor package, that is to be expected given the resources each business has. Also, it is puzzling why this new ShopRite has a considerably inferior decor package when compared to the decor found at the Inserra ShopRite of Wyckoff (which opened in 2019).

    *In his profile on this new ShopRite, Zachary wondered if Inserra and Village plan to split from Wakefern in the near future. Though I have no idea if this is correct, I seem to recall reading (elsewhere on the Internet) that following the departure of Supermarkets General, Wakefern reworked the contracts that it had with its members so as to make it much harder for any individual member to leave the cooperative. Can anyone confirm whether this is true? This also brings me to another question I would like to ask: Am I correct in assuming that any one Wakefern member is prohibited from operating a ShopRite supermarket too close to another member's ShopRite? (I am not sure how "too close" is defined, but I would think that there has to be some sort of reasonable distance between a ShopRite operated by one Wakefern member and a ShopRite operated by another member.)

    ReplyDelete
    Replies
    1. Sure thing! I had a great time coming to the store on Day 1! Thanks for your history on this location and the past ShopRites of Fair Lawn. I agree, this decor is significantly inferior to past Inserra stores like Wyckoff. Although I haven't photographed it, I also really love the decor in Wallington.

      You are correct that Wakefern changed rules on leaving the cooperative following the Supermarkets General splitoff. The Big V split/bankruptcy in 2000-2001 is particularly enlightening to how this process works. To greatly simplify, the deal is this: the member leaving has to pay Wakefern a certain amount of money to make up for the lost volume of their stores UNLESS they can prove they are going fully independent. In other words, if Village decides to leave Wakefern and join IGA, they have to pay Wakefern for the lost volume. If Village decides to leave Wakefern and sell their stores to ACME, they have to pay Wakefern. If Village decides to leave Wakefern and run their business as an independent supermarket chain, supplied by C&S for instance, they do not have to pay that penalty and the rules are different. At least, that's my understanding from having read some of the documents coming out of Big V.

      So what happened with Big V? Again, simplifying significantly: Big V decided to leave Wakefern. They started negotiating with a few different companies, including C&S -- to supply them if they went completely independent -- and Stop & Shop, as a potential buyer. Big V attempted to get out of paying the penalty by citing their negotiations with C&S to Wakefern, arguing they intended to be independent. But the sale negotiations to Stop & Shop were simultaneously progressing and being reported publicly, so Wakefern rejected the argument that they were not exploring a sale to another chain. Wakefern required Big V to pay the penalty for lost volume, Big V could not and went bankrupt. Wakefern then bought most of Big V's assets back under their ShopRite Supermarkets (SRS) division.

      Now, to be clear, I don't think Village or Inserra's departure from Wakefern is imminent. In fact, I truly don't think either member has any intention at all of leaving the cooperative. But it is certainly intriguing that, in Fairway's 2020 bankruptcy, Village purchased not only 5 stores but also Fairway's warehouse in the Bronx. This warehouse supplies the Fairway stores, but also has begun to supply some of the Village-owned other stores, including the Gourmet Garage stores and, in very limited capacities, their ShopRites. Just two days ago, I saw Fairway-branded products on the shelves at the Millburn ShopRite. I find it noteworthy, if not earth-shattering, that this Fairway acquisition has begun to essentially create Village's own supply chain independent of Wakefern. Just something to keep an eye on, not something to jump to any conclusions about. The same goes for the drastically increased Inserra branding on this store and others. Not proof of anything, but something to keep an eye on.

      And to your final point, I believe they generally require a mile between stores owned by different members. I think, although I'm not positive, the closest ShopRites owned by different members are Newark and Kearny, just under two miles apart as the crow flies. Good question!

      Delete
    2. Zachary, thanks so much for your insightful response.

      I did not know that Newark and Kearny are (likely) the closest ShopRites owned by different Wakefern members. If one looks at all ShopRite stores (regardless of ownership), are those two still the closest, or is there a different pair of supermarkets that gets this distinction?

      Regarding a member choosing to split from Wakefern, you indicated that a former ShopRite operating company has to pay Wakefern a penalty for lost volume unless that company can prove it is going fully independent. I would think Wakefern would require that the penalty be paid even if the member did go fully independent, as that would be the only way to prevent a repeat of what Supermarkets General did back in 1968. Perhaps I am a bit confused by the exact definition of the word "independent," and if so, I apologize. Note that when I define "independent," I simply am referring to a member that would break away from Wakefern and start a new supermarket company (which is what Supermarkets General did in 1968). But perhaps the word "independent" is more tightly defined by Wakefern; for instance, being considered independent might impose restrictions on which suppliers could do business with a former Wakefern member. If "independent" is indeed more tightly defined by Wakefern, then I could see why Wakefern would waive the penalty for lost volume if a former member could prove that it is fully independent.

      In your hypothetical example of Village joining IGA, you mentioned that Village would still have to pay Wakefern the penalty for lost volume (because joining IGA would not qualify as going fully independent). Although I do not know all the differences between IGA and other cooperatives such as Wakefern and Foodtown, my basic understanding is that IGA members--while not 100% independent--have much more leeway in operating their stores when compared to members of Wakefern or Foodtown. While it makes plenty of sense for Wakefern to impose a penalty on a former member that joins IGA, I am curious if my basic understanding of the freedom granted to an IGA member (versus a Wakefern or Foodtown member) is correct. Any insights you could provide are much appreciated.

      The Big V situation is certainly a fascinating one to study. I read somewhere on the internet that Wakefern purchased many (if not most) of the supermarkets formerly operated by Big V because Wakefern could not afford to have all of these stores close (due to the loss in sales volume). Is this correct?

      As a final note (even though I am nearly certain that you are aware of this), the Inserra ShopRite of Elmwood Park opened on November 17. Here is a link to an article about the supermarket's opening:

      https://newsroom.wakefern.com/2023/11/548/

      Delete
    3. Thanks for your thoughts here! Yes, Wakefern determined they could not afford to have the Big V stores close, especially given that they had just constructed a new warehouse designed primarily to service the Big V stores.

      And thanks for sharing the link for Elmwood Park! Haven't made it there yet, but when I do, you'll see it for sure!

      Delete

Post a Comment